Cancellation policy

As a psychologist, I know that life sometimes takes unexpected turns. It may happen that you need to cancel or reschedule an appointment that you have planned with me. I want this to be as easy and stress-free as possible, both for you and for me. Therefore, I have put together the following cancellation guidelines:

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• The 24-hour rule: If you need to change our meeting, you can do so free of charge as long as you give me at least 24 hours notice. This allows me to reorganize my schedule and helps me offer appointments to other clients who may be in need of my services.

• Short notice: I understand that things can sometimes come up. However, if you cancel later than 24 hours before our scheduled time, or if you are a no-show without giving notice, I may have to charge a fee equal to the cost of the session. This is to cover the time allocated to you.

• When life is unpredictable: I know there are times when life is extra challenging and you can't cancel in time. If something urgent arises, please contact me as soon as you can. I am here to listen and together we can find a solution that works.

• Plan ahead: If you need to rebook, it's a good idea to do so right away when you cancel. In this way, we ensure that our contact continues without unnecessary interruptions.

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Thank you for your understanding and cooperation.

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Kind regards, Ludwig